Yeah, I got it to Activate by just clicking ‘OK’ then ‘Next’, when the dialog box said it couldn’t find a connection. Eventually, it went through. I would have prefereed the message to be something like “Servers too busy” because otherwise the user is lead to believe that it’s an issue on their end.

Kinda tedious, but I understand the servers are getting hammered.

Todd,
I have experienced exactly the same problem. I have an active connection and my firewall is correctly onfigured. For now I’m asuming that the servers are busy so I’m going to keep trying.

Best of luck to you, so far I’ve used and loved Outlook and Word. haven’t hada chance to get into OneNote but will later today.

Got it downloaded and installed, but is anybody getting a dialog box saying that it can’t find an “active connection the the Internet” when you try to activate?

Before you ask…. I do have an active connection (can get to email and various websites) and have tried this both at home and at work.

Maybe , but it should say “servers are busy” , instead it says “invalid user, contact customer support”. Then it doesn’t give a link to customer support

So I’ve hunted them down on the web

I’ve registered a complaint with licensetech who seem to have had the download outsourced to them

http://www.licensetech.com/4_contact.asp

Scoobie,

The servers are swamped! I’m getting the exact problem. If you don’t get through today, try again later on in the week.

You must remember that Office is THE most popular office productive suite on the planet! EVERYONE in EVERY part of the globe is trying to download right now.

I’ve managed to install smartsource for microsoft office downloads. Then it asks for my email address, then it says “invalid email address”. Grrrrr. It was too much to hope this beta process would be smooth

I keep getting an error! Anyone else get this? I’m sure I’ve filled out the whole form