May 15, 2008

Verizon EVDO modem blackout update

I told you about my EVDO modem problem and my nice call to tech support earlier this week.  I was told during that call that they would overnight me another v740 ExpressCard modem to replace the apparently defective one causing my connectivity problem.  During the call she told me that they were showing none of the v740s in their inventory but that it would probably change later that day as it usually did when new stock came in and was entered into the system.  She felt that a modem would come in later that day and be shipped to me the next day.  It’s now two days later and I still haven’t heard from Verizon nor have I received my modem yet so EVDO is still dark in Houston for me.  Hopefully they’ll get me one soon.

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