BlackBerry Bold 3G problems beginning to surface

By James Kendrick | Thursday, August 21, 2008 | 6:19 AM CT | 16 comments |

No question when you mention 3G problems you invariably think of the iPhone 3G as that issue appears everywhere you look.  Reports are starting to appear on the web that the new BlackBerry Bold smartphone may be experiencing similar problems with 3G connectivity.  Matt Miller tells us that the reports are surfacing because the Bold has already been released in a few countries (not in the US, yet) and that while the Bold is a very nice phone with better browsing and HTML email support that Barron’s had 3G problems:

“We had a few occasional 3G signal dropping troubles at some locationsespecially on high-rises building streets & on our 34th floor (EDGEpicked up immediately but slower internet speeds),” writes Suva. Hethinks RiM have delayed introducing the Bold because they want to ironout the 3G kinks with a software patch.

Looking at the new web browser on the Bold it is described by everyone who sees it as a vast improvement over the current BlackBerry browser.  A YouTube video comparing the Bold’s browsing experience to that of the iPhone gives an interesting look at the Bold in all its surfing glory:

Comments (16)

  • Ack, was that supposed to showcase the Bold? Apple has absolutely nothing to fear I guess :)

    Kevin — 12:47 AM on August 21, 2008 Reply

  • the bold seems to be chugging on the scripts.

    not really uncommon, as i have seen script heavy pages make even desktop browsers choke…

    turn.self.off — 2:23 AM on August 21, 2008 Reply

  • The BOLD was never connected to a WiFi spot, the WiFi was only turned on. The 3G icon is seen since the video starts showing that 3G is active and was the mode of connectivity.

    Also we don’t know which software version was used on the BOLD, it could of been an old release that RIM could have fixed or not. You just gotta think about all the other possibilities.

    Overall the video is an inaccurate correlation.

    Derek6:36 AM on August 21, 2008 Reply

  • The thought the Bold used an HTML browser. HTML broswer would drive a nail the iPhones coffin where I work. Looks like the dual support model, yay :(

    Cody B — 6:47 AM on August 21, 2008 Reply

  • Yeah, there’s already a far bit of controversy swirling about this head to head browser speed.

    Some BlackBerry users are calling out and out fraud saying this is an Apple fanboy site hoax because the Bold is not connected to WiFi as reported at the start of the clip but actually only on Edge.

    Doesn’t matter to me, nothing would make me get an iPhone as compared to other offerings.

    Aaron J. Walker7:28 AM on August 21, 2008 Reply

  • The scoop is that ALL E71/BB Bold/ i3G are affected with 3G issues. This sort of points to the infrastructure being flaky because the 3G radios on these sets are different. Too much of a coincidence.

    More details here:

    http://zwadia.com/?p=47

    Zubin Wadia11:10 AM on August 21, 2008 Reply

  • By ALL, I mean all three models, the incidence rate varies but is significant enough to be “news”…

    Zubin Wadia11:11 AM on August 21, 2008 Reply

  • Cody B… do you have any idea what you are talking about? All web browsers are “HTML Browsers”. Web pages are HTML. Web browsers browse web pages… see the connection here? :)

    Kevin — 1:54 PM on August 21, 2008 Reply

  • Hi,

    In Australia on Telstra’s NextG Network (HSDPA 850Mhz) we have no issues with the BlackBerry Bold. I think most people need to be aware that is you use a carrier with poor coverage it doesn’t matter what phone you use you will have connectivity issues. Also network that have poor coverage will also result in reduced device battery life as it is constantly trying to boost its signal. So please stop blaming the devices and start putting the pressure on your carrier to improve their coverage.

    Thanks,

    Gary

    Gary Cutri1:36 AM on August 25, 2008 Reply

  • I have a BB Bold, and the video shown probably had an earlier, incomplete software build because my bold has 3G and Wifi speeds that are nearly identical to the iPhone 3G’s that I’ve compared them with, after clear the history and cache on both devices.

    MH — 6:11 PM on August 31, 2008 Reply

  • I have a BB Bold, and the video shown probably had an earlier, incomplete software build because my bold has 3G and Wifi speeds that are nearly identical to the iPhone 3G’s that I’ve compared them with, after clear the history and cache on both devices.

    MH — 6:11 PM on August 31, 2008 Reply

  • Had the Bold now for aroundfive days – I have to send it back and go to my old curve. These Bolds have MAJOR 3G issues and with no 3G I think my Curve with 4.5 software is better.

    3G receives and cuts calls consistently but receives email perfect.

    2G receives calls perfect with no mail.

    2G and 3G is a disaster recipe (sometimes mail, sometimes phone calls that last longer than 10 seconds)

    OVERALL TERRIBLE AND HIGHLY UNUSABLE

    Nick — 6:18 PM on September 29, 2008 Reply

  • My bold keeps turning itself off by itself! It also frequently loses its email receiving capability and the only fix is to pull the battery out! Bloody annoying. Other bold owners that I know have the same problem.

    Marvin Burke — 4:50 PM on October 2, 2008 Reply

    • Wow, and I thought that i was the only one with this problem. My bold keeps turning off by itself, and the first one that I got in March turned off by itself and never turned on again!!! so I got the replacement (still under warranty), and now this one is turning off 6 or more times a day. Usually in at least convenient time, like when I’m receiveing a phone call or when I want to make a phone call. AT&T people are telling me that they never heard about this problem with bold. Yeah right! I’m sooooo mad. so much money for piece of crap.

      aga — 5:00 PM on May 26, 2009 Reply

  • My bold runs everything perfectly and even my mates with the iphone 3G say they are annoyed they didnt wait for it, BUT i have one issue! i have to set the phone to 2G. when i put on 3G or 2G & 3G it goes into SOS calles only??

    i cant figure out a way of fixing this

    Craig — 8:14 PM on December 25, 2008 Reply

  • Guys – I don’t know about you, but I have a bold since January this year, and it’s the best phone I’ve ever had.
    First thing I did when I got it – update the software(always do that with all new hones I get). It works flawlessly. I used to keep it on 2g, for a better battery life, but for a month or so I switched to 3g to see what happens, and I am leaving it like this.
    So my advice to you – update the OS. The phone is great! I could never go back to my 8320 Curve now. Totally different league.

    m — 6:37 AM on June 23, 2009 Reply

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