Increasing frustrations of a bitextual (multi-platform) technology writer

By James Kendrick | Friday, August 29, 2008 | 4:00 PM CT | 46 comments |

Vista_logoApple_logoI have been using computers since the Apple II and the Tandy 100.  I have marveled at the evolution of the operating system and the increasing capabilities that have come with that evolution.  I have delved into the inner workings of each version of Windows since the ‘95 days and fallen in love with the windowed interface and multitasking that it has enabled.  I have embraced the innovations that appeared with each new package of Windows and how it made my work easier and faster.  I have been an advocate of the Windows operating system for so many years and am out of sorts as I find myself becoming more frustrated with the current version of Microsoft’s OS with each passing day.  This frustration has grown the last two years and is even more of an issue given my experience running OS X alongside Windows.

I have long been an advocate of Microsoft’s products, from Windows to Office and even Windows Mobile.  I personally know many Microsoft employees who are all great people, totally dedicated to producing the best products they can.  Every time I write something considered negative about Windows or other Microsoft products I am assailed by those who call it bashing and anti-Microsoft but that is not the case.  Some of the technology I consider the best in the world is here strictly because of the innovation that Microsoft has brought to the table.  My favorite things are firmly Microsoft’s and I thank them for producing them.  I still find some of the most gratifying tasks I perform are the sole product of the good work that Microsoft has done.  Every time I pick up a Tablet PC and work away I thank Microsoft for that technology.  When I ink a complicated mind map or outline for an extensive project I marvel at how easy it is and also fulfilling to do even though detractors trivialize this technology that Microsoft has produced.

When I point out my frustrations it’s not bashing, it is a genuine desire to see the things that cause them to get addressed.  At the end of the day I just want to get my work done and also have fun when appropriate.  The frustration sets in when Windows gets in the way and makes it more of a chore than it needs to be.  The situation is worse because that happens every single day in one form or another.  I just want to sit down and do what I need to do and when the tools get in the way and actually impede that then the frustration mounts and mounts.  That is what I find happening on not just a regular basis but a continual one.  Even my favorite pastime of sitting down with my Tablet PC often turns into an exercise in futility as I fight the system to let me do what I need to do.  That is just plain sad to me given how much time and effort I have put into working with the tools that now grate against my nerves.

I repeat, I am not Microsoft bashing, I realize that a lot of the problems I have with Vista getting in the way of my work are not even Microsoft’s doing.  It is often the background tasks performing anti-virus, anti-spyware,  anti-malware or similar functions that get in the way of getting things done, and those might not even be Microsoft’s products.  I certainly don’t blame Microsoft for the need for such tools, that blame lies firmly with the jerks that create the malware that causes the tools to be mandatory.  But they are mandatory, a sad commentary on the situation so when they prevent me from getting my work done the frustration is there no matter who is at fault.  I also understand that Microsoft has to make the OS be all things to all people no matter what they do or how they do it.  That causes the need to have the system do all sorts of housekeeping in the background to protect us from ourselves.  Again, why Vista gets in my way is not important if you get right down to it.  It’s how I can’t just get on with my business when I need to do it.  That is so frustrating and such a common occurrence that it’s out of hand and driving me batty.

A lot of these negative experiences are caused by the hardware or the drivers to make them work with the OS properly.  That’s not Microsoft’s fault either and I don’t blame them for that.  It doesn’t really matter who is at fault because my point is not to point fingers or lay blame.  But I do feel that this whole situation has gotten worse with Vista and again, if it prevents me from having a productive (and satisfying) work session then who cares who is to blame.  It is what it is and I think many users have come to terms with the thinking that that’s just the way it is.  Even when we feel this way we just keep on going and live with it.

I am also not an Apple fanboy, although every time I write positive things about OS X I get accused of being one.  I also get the same accusation when I write negative things about Vista, I’m sure I’ll get accused of that here.  The simple truth is I am not a fanboy, there are many things I don’t like about OS X and other things that I think Windows does better than the Apple platform.  But using a Mac alongside my Windows PCs for over a year now makes one thing perfectly clear- the Mac does not frustrate me like Vista does.  I am not exaggerating when I state that something happens with Vista every single day that frustrates the heck out of me and that rarely happens with the Mac.  Yes, I have experienced some hardware problems with the MacBook Pro I use but no more than with other PC hardware I’ve used in the past. Sometimes hardware breaks no matter who makes it.  When I analyze my heavy computer usage, and it can easily get up to 18 hours a day, the Mac experience never frustrates me like Vista does.

When you get down to the simple basics the user experience is everything.  It impacts productivity and efficiency and determines how a given platform impacts your ability to get things done.  The Mac with OS X wins that battle hands down, it’s not even close.  It is so seldom that something happens on the Mac to frustrate me by getting in my way of performing the task at hand.  I am not saying that technically OS X is superior to Vista nor am I saying that the Mac hardware is any better than that on the PC side.  I am stating emphatically that the user experience is far better on the Mac side and it’s not even close.  That’s all that matters when you get down to the bottom of this thing we call computers.  How well it works the way we need it to when we need it to.  And the user experience with Vista is not even close in my view.

Sure I could turn off the Vista background tasks, stop using the advanced features integrated into the OS like file indexing, pre-fetching, auto-updating, etc.  I know those account for a lot of the frustrations using Vista but hey, if they are so negative then they shouldn’t be activated by default in the OS.  Plus, why should you have to turn off big chunks of the OS to get it to work properly?  I haven’t disabled anything on OS X and it works the way it should out of the box.

I know that there are many specialized tasks that are much better done on the Windows side.  I’ve worked with them and they blow the Mac side away.  I don’t do those regularly though nor do most people.  I am a technology writer who works heavily with both platforms, bitextual if you will, and I am more productive and get a more gratifying experience on the Mac.  That’s what I hope Microsoft is addressing in the work they are doing now on Windows 7.  I need something to rival what I get on the Mac.  The ball is firmly in Microsoft’s court here.

Comments (46)

  • Sounds like some one needs a dose of whatever it was Microsoft was slipping those poor folks in their coffee at Project Mojave. ;-)

    Scotty — 10:10 AM on August 29, 2008 Reply

  • This is long on generalities and short on specifics and therefore a polite rant but a rant nonetheless. While i find vista slow on older machines, it is at least as easy to use as OSX, which is also a good product but far, far from perfect. What made your blog useful was the specifics particularly being a mobile user. Thx

    bill — 10:39 AM on August 29, 2008 Reply

  • 1) Try running OSX on UMPC or tablet hardware and see how Spotlight impacts overall performance. Comparing MacBook Pro specs to ultra-portables running Vista specs makes backround processing entire separate topic. WHEN Apple offers low-spec hardware running OSX comparisons will have validity.

    2) Auto-updating ANYTHING is for users too indifferent to bother controlling their OS. Nothing MS puts out can’t wait a day to run when convenient. Those who choose letting OSX run their equally frequent updates as backround processes are universally the same experiencing issues (reference: MacFixIt.com after every OSX update).

    3) When (NOT if) OSX requires anti-virus sanity protection, that subject becomes moot. Smart Vista anti-virus products simply suggest updates and selected when with one click.

    4) Prefrecthing trades off few seconds loading for speed gains later.

    5) Hibernating eliminates #4 above.

    What high-spec PC laptop loaded with RAM running Vista is being used to compare MacBook Pro running OSX? Anything less is apples vs oranges.

    bmhome1 — 10:59 AM on August 29, 2008 Reply

  • James I can not agree more. If you would have told me as recently as 2004 that two out of five of my PC’s at home would be Macs running OS X, and that more and more my Windows machines would be idle, I would have laughed.

    Hands down OS X is even more of a delight than Vista is frustrating and that says a lot. The overhead of working with my Dell Vista-based notebook, the crashes, the lock ups the just plain annoying-ware of it all is mind-numbing

    Capturing video, working with audio and creating podcasts, burning DVDs, and editing video are all home activities that I find delightful on a Mac.

    Even now, just for kicks I try some of these same activities on both XP and Vista machines and try hard to make my Xbox 360 the digital center of my household, but its just not like working with a Mac, not even close.

    I hope and actually believe that Microsoft will get things right again and things will get better with Windows 7 etc, but by then I will be more and more Mac entrenched.

    The Switcher campaign worked on me and I am really glad it did.

    Robt — 11:06 AM on August 29, 2008 Reply

  • it’s not fair to be critical of Vista & praise OSX when you dont do the samethings on each of them. you dont ask near as much out of your OSX setup as you do your Vista setup.

    if you could do everything you do on Vista on OSX instead you would run into the exact same problems. until the 3rd party software & 3rd party drivers you use are properly written they will hobble any OS.

    Tidair — 11:07 AM on August 29, 2008 Reply

  • Ok, this will be an atempt to come with constructive critisism and I hope you take it as that.

    Please, in the future, could you try to put a little more substance in there? I don’t want to be mean (I like this site a lot), but all you do is stating that you’ve been using products from mac and apple for a long time, that you don’t dislike any of the companies, that it isn’t microsofts fault that vista is frustrating at times and then you go on saying that you aren’t bashing or beating down on anyone. And you do it a lot of times although it was pretty clear the first time you said so. But, what do you want to say then? What is the point of the article? Pointing out that there’s pros and cons of all the OS’s and that the ones in vista mostly ain’t the fault of microsoft? Why not throw in some examples of what frustrates you? Why not add your experiences with linux? Why not analys what makes you frustrated? Why not add some thoughts on how to make things better?

    I know you guys can do better. This article, to be francly, was almost content-less and a waste of time.

    Johan — 11:17 AM on August 29, 2008 Reply

  • I agree with Bill. If you give us some specific examples then we might be able to help. Otherwise it becomes a bit meaningless.

    For instance, based on earlier posts, I assume you’re using OneCare. Depending on your setup I don’t think antivirus is always necessary but if you disagree then you might like to try Nod32 as an alternative. It never nags you and has a very small footprint. As for antispyware, etc. I find that Windows Defender just runs in the background and it never bothers me.

    Now to drivers. Under certain circumstances people did have lots of problems with drivers when Vista was first released. This certainly isn’t the case now and maybe you should spend some time checking that you have the most up-to-date versions. Of course, without specific examples it’s difficult to know what problems (if any) you’re having that are driver related.

    Since Vista was released you’ve made a number of references to how much you dislike it but your posts are always vague. Perhaps you should consider not writing about what you don’t like until you can demonstrate exactly how Vista is preventing you from getting something done. As far as I can tell you hate Vista just simply because you hate it! Given the lack of detail it’s not surprising that people might think you’re behaving like a fanboy.

    Jake — 11:20 AM on August 29, 2008 Reply

  • Used to use a Toshiba M400 Tablet PC running Vista, 2Ghz Dual Core CPU, 2Gb RAM, 200Gb 7200RPM drive. Does a lot of things well but sometimes it’s so slow. I have Outlook and IE open all day at work, I close them both down and even after a fresh install there is nearly a minute of mindless disk thrashing before it comes to a halt. I shut the lid, 20 seconds later the machine is finally asleep. Open the lid and it’s disk thrashing again even if it only slept 30 seconds ago.

    Just bought an MSI Wind clone, stuck OSX on it, you have to do some dodgy hacks to get it to work, but when it’s running it’s day and night compared to a machine X times its power. I have Entourage and Firefox open all day. I close them 10 seconds later and they are both done. I close the lid, before my finger has lifted from the lid of the screen it’s asleep. Resuming it’s back on screen even before the HDD has finished spinning up, why does Vista have to take so long?!

    I really think MS should make the OS more modular so that it can better fit the machine it’s running on and the user who is using it.

    PR.11:46 AM on August 29, 2008 Reply

  • Lots of generalities and not much specifics. I really like the site but this is just lazy journalism.

    I’m so, so tired of the useless Vista bashing. And yes it’s bashing. You have offered no specific instances where Vista fails compared to the MAc OS. Nor have you tried to offer alternatives or possible solutions to your readers.

    Almost every frustration in Vista is simple to overcome. I’m on holidays using a GPRS modem to connect to to internet (on an HP Mini-Note) and have no problems, no slowdowns and no system interferance as I have bothered to change a few simple configurations and settings to ensure an easy and enjoyable user experience. And it took a whole 5 minutes. If you, as a power user, can’t be bothered to set up Windows to behave as you want then it’s your own fault.

    Automatic Uptates can be set to notify only, superfetch can be turned off, indexing can be on low priority. I have no A/V as my exchange server scans my emails for me.

    WIndows is built to serve a vast variety of users and is vastly configurable as a result.

    Let’s start seeing some articles that will help users set up their machines so they perform at their best. With your experience you should be able to do that.

    With respect…..

    Gordon

    Gordon Cahill11:56 AM on August 29, 2008 Reply

  • Wow it seems like the responses are often along the lines of …”All you got to do is xyz and windows is great”

    Unfortunately most people do not want to do XYZ they expect it to just work.

    And then we all ask for specifics, someone gives us specifics and then we ask them for more specifics? How many specifics do you need?

    Those of us that are gearheads somethings think the general public wants to do what we do to make something “optimized” and productive, when in reality most really do not.

    You can put up charts all day comparing photoshop rendering times or pricing differences etc etc, when all of that does not mean a hill of beans to most users.

    Its the user interface, the user experience and how many annoyances you have to deal with that dictate the user experience, not how cool it is to “set up and tweak” your computer.

    IMHO herein lies the issue that MS is facing and why Apple is gaining share.

    Robt — 12:42 PM on August 29, 2008 Reply

  • This article was nothing more than me recounting my personal impression of using Vista vs. OS X. This was not intended to be a Vista tweaking guide, I said so in the article. I don’t want to tweak the OS to get an acceptable user experience and that’s what I said.

    I test and use a lot of Vista machines and it is not practical (nor should I have to) tweak every single one of them to get a good experience. That is not a reasonable situation for anyone to be in. I have been frustrated with Vista on everything from low-end laptops to quad-core desktops. I have seen machines tweaked for Vista that run great for a while and then all of a sudden start slowing down for no reason, at least nothing I have done. As stated by someone above, I am done with my fiddling and tweaking when I know I do not have to do so.

    BTW, I do the heavy lifting, audio and video editing/ encoding, on the Mac because it’s easier.

    James Kendrick12:58 PM on August 29, 2008 Reply

  • Gordon, this was not lazy journalism, it was not journalism at all. As stated this is simply my own impressions of using Vista. This site is chock full of information regarding how to tweak and optimize Vista for maximum performance. Just search for it.

    I don’t want to have to tweak Vista any more. I’m tired of it.

    James Kendrick1:00 PM on August 29, 2008 Reply

  • I found your site about 4 or 5 years ago when I was researching subcompact laptops. You where using a mini sony at the time.

    Anyway, about a year into use I got sick of windows, went to linux, broke my linux install, and bought a 12″ powerbook.

    How I use computers and get things done changed completely after using the powerbook for about 3 or 4 months. Now all my windows boxes are gone, and I have 3 macs running.

    What I think the negative commentators are missing here, is this article doesn’t appear to be a bash against vista on a mobile system compared to os X on a macbook pro.

    To me this article is about going from a system that operates as intended and then having to use a system that isn’t very smooth.

    My wife and I have been wondering how long it would take you to start having problems with windows, just b/c the os X way is so much easier in the long run.

    People will never know how much fun computers can be until they give os X a few months of thrashing….

    Brent Homer1:02 PM on August 29, 2008 Reply

  • James, have you been drinking?

    Nate — 1:47 PM on August 29, 2008 Reply

  • Nate, I rarely drink, perhaps that’s my problem with Vista? :)

    James Kendrick2:03 PM on August 29, 2008 Reply

  • I think your negative view of Vista is based on your use as notebook O.S.,i owned a Q1 U with vista, swithced to XP..too much better, but on desktop vista experience is another world i don’t know why, i think it is related on disk speed more than other things a pc with 2 gb of ram and a compatible videocard could handle well vista, no problem (if you disable all oem’s autostart programs )even without optimizing tasks, services ecc ecc…i have a notebook (acer aspire range 600€) that work flawlessy with vista no problem no slowdown but it is a personal example, as for desktops i installed , configured ad assist say…40 pc with vista loaded, no one have problem…except 2 notebooks…an old acer that was reloaded with vista by oem and selled at vista shipping date and a new HP with 512 mb of ram…..really slow (i do not sell pc i only do the assistance).
    My view is vista is good for desktops and now is good for notebooks but when it shipped notebboks were not quite powerful to handle the O.S, not mentioning Drivers obviously.

    Marco — 3:29 PM on August 29, 2008 Reply

  • Nothing personal, but bmhome1, Tidair, and others have missed the point of JKs blog. His point is that his user experience with Windows – and Vista in particular – is not satisfactory. Whether or not you can tweak, modify, or change Vista to make it better is precisely his point: if you are doing “normal” activities that lie within the performance domain of a product or process, why should you endure a frustrating product?

    Others make the point you should compare apples with apples. JK IS… he’s comparing the EXPERIENCE.

    Ozone — 3:33 PM on August 29, 2008 Reply

  • As much as I love the idea of a Tablet PC and I’ve been using them since the very first Panasonic Toughbook, I have now given up on them and in the last week have made the full switch to Apple Mac.

    I have grown tired of the constant crashes and the total unreliability of Vista. I don’t want to have to do a speech in front of people only to have my computer crash in the middle of the speech.

    I want reliability and speed and ease of use. That I am getting in a big way with the Mac. As for Vista, I don’t need the hassle in my life of a badly designed operating system. I want more time with my family not more time fixing up a fundamentally flawed operating system.

    There – that’s my tuppence worth of opinion.

    Jon Dee

    Jon Dee — 4:10 PM on August 29, 2008 Reply

  • FWIW I’ve still never had a problem with vista. But I appear to be the only person on the planet in this situation with this “fundamentally flawed operating system” (thanks Jon Dee… Interesting phrase there)

    Forgetting this – I still like to remember, I’m rarely using the operating system itself. But whatever it is that’s sitting on top of it. Kevin’s trial of web only applications should be testament to this for “lighter” applications, but the analogy still works for heavier stuff (like my use of Maya, After Effects, Reason, Cubase etc. etc.)

    mr-crash — 4:36 PM on August 29, 2008 Reply

  • We probably have about 25-40 users of about 150 at my workplace on Vista (including myself on a notebook). I would say there are 3-4 that have requested a return to XP, but about a dozen that complain about the OS ( some more than others of course)

    Robt4:54 PM on August 29, 2008 Reply

  • I have been annoyed by XP (since SP2) and Vista. I am always turning things OFF on both of them. But the biggest pain by far with Vista is that it is SUPER SLOW compared to OS X or Linux. You really do have to be running a very expensive PC to get acceptable performance from that slow dog. Almost every new feature added in Vista already existed in the old Tiger edition of OSX a couple of YEARS ago. Its hard to believe, with MS vast resources, but it appears to me that they are actually playing catch-up to the folks at Apple. Who woulda thunk it.

    Andy Petty — 6:42 PM on August 29, 2008 Reply

  • A Bitextual? Hmmm…I always had my suspicions.

    Badcam — 8:45 PM on August 29, 2008 Reply

  • I’m a Tablet PC diehard who moved fully to “mouseless” operation over a year ago when Vista made the pen/ink interface a joy to behold. Mac are not even in this market!
    I also live my PC life in OneNote and Outlook so no switch for me.
    However I would always recommend Mac over Vista (and did so only 2 days ago) to the non-techie who simply wants to own/use an everyday computer.
    I own a Mac for use in the kitchen for “normal family” stuff – web browsing, emailing, i-tunes etc. I don’t need to run anti-virus software, I hardly ever need to reboot following updates and it has only crashed TWICE in over two years of daily, albeit, limited use. I need to reboot my Tablet at least every other day – a feature of such regularity that I no longer find it annoying but just accept it as part of the PC environment.
    My recommendation will of course reflect my own experience of tweaking/conflicts/crashes arising from my desire to customise the system to the greatest nth degree.
    As a unified system Mac avoids this – although it appears problems are beginning to crop up in the iphone world as 3rd party apps proliferate.
    Vista greatest strength, the ability to customise it to your heart’s content is also its Achilles heel. The average user probably think using a pen to write on a screen is odd beyond compare but what do they know!
    Maybe Windows needs to produce a locked down version a la Mac on their own hardware e.g. a true media centre/X-box combo experience to counter the “Mac is easier to use” argument. For non-techie folks i.e. the huge majority the computing power nowadays out of the box (PC or Mac) is more than sufficient for the average user.
    Patrick

    Patrick — 8:53 PM on August 29, 2008 Reply

  • Problems with Vista on a quad-core? Give me a break. Nobody’s asking for a tweaking guide here, just some proof to back up flimsy claims. Without some proof this article is just pointless.

    If you’re annoyed at having to make changes every time you get a new PC then just write a script that disables the services you commonly switch off. How hard is that? The whole point of Windows is that it’s not restricted to a single basic hardware configuration. Part of your job is to review different installations of the software on different hardware and now you’re complaining that you need to play around with them.

    I also can’t help but laugh when I see you write defensive replies when people question such a poorly written post.

    Jake — 10:43 PM on August 29, 2008 Reply

  • I forgot to mention, I use to come to this site for useful real-world information. I knew I could come here for useful reviews of mobile tech that dealt with facts. That has now changed and I hope it’s not for good.

    I’m getting tired of the senseless and demonstrably biased Microsoft bashing that has emerged here. If I want that I can go to Gizmodo where I at least know it will be a bit tongue in cheek. I don’t know if this is a deliberate attempt to generate more ad revenue now that you rely on this blog as your sole source of income but if that’s true then it’s a dreadful shame.

    Maybe it’s time for some more posts about iPhone applications. Everyone knows there are no problems on that platform. At least, that’s how you’d feel if you relied on JKOnTheRun for all your iPhone information.

    Jake — 10:52 PM on August 29, 2008 Reply

  • Wow, blog posts like this always provoke strong reactions. I liked this post over at GBM linking to a great article on Vista.

    http://www.gottabemobile.com/CommentView,guid,DA216502-7BF5-4120-A9C2-6ADAC21F891E.aspx#c04cc16f-43a5-4e0f-9e13-ee1b4ece709d

    FWIW, and I’ve posted this before, running Vista on my Quad Core desktop and also on my Portege M700, both with 4Gb Ram, are both a great experience for me, both untweaked but with minimal background apps running.

    Gavin Miller1:16 AM on August 30, 2008 Reply

  • Your are using a journalist way for light bashing : nice Windows people, nice products, but … desastrous user experience ??? Oh excuse me, nice experience but not equal to OSX experience. Maybe the need to preserve advertising, readers and so on….

    You spoke about iLife :
    “… I do the heavy lifting, audio and video editing/ encoding, on the Mac because it’s easier…” I confirm if on Vista you are just playing with MovieMaker and DVD Maker. But on Windows, there are a lot of optionnal products for video and DVD editing like Pinnacle Studio 12, Cyberlink PowerDirector 7, Magix Video Dell… for a fraction of the cost of the difference of price beetween a “Vista Core 2 duo-2 Go RAM-160 Go HD notebook”and a similar Mac machine… What about Blueray Authoring and burning with iLife on the Mac ??? Niet ! But available on those Vista video products i list. A well tester sould be able to install this kind of software. Not you ? But you aren’t used here to spoke us about them.

    And remember when you add OSX on a Tiger machine iLife is not include. You need to pay again for it !!! iMovie 3 first edition was a buggy software but nothing to put instead, because no competition. And what a hell with iMovie 7, the whole interface is a completly new one, (maybe right for new beginners) with less editing functions, plugins from others versions are all incompatibles (not really funny !). But we can dowload the old version ! Yes but no ADVCHD support… Nice game party !

    And what about PPC Mac users left on the road with “Snow leopard”… Vista is running on my old AMD Athlon 3000 + and maybe Windows 7…

    If Max OSX is far better. Turn JKontherun in OSXforpleasure. Why working with unpleaseant environnement ? Just for money ???

    Best regards

    Lorie Ghamy — 1:18 AM on August 30, 2008 Reply

  • Gavin, there is also a good performance and tuning guide for Vista that Microsoft has produced that discusses the common tweaks that can be applied to make Vista performance optimum. We’ve mentioned that here before too.

    http://www.microsoft.com/downloads/details.aspx?familyid=ab377598-a637-432c-a3c8-1607ab629201&displaylang=en

    James Kendrick1:27 AM on August 30, 2008 Reply

  • Yep, I remember looking at that before James after you linking to it. I really believe that Vista has always had significant driver issues and doesn’t run best on a single core processor, all things you’ve mentioned before, but things do seem to have improved.

    Vista does seem to have issues on a whole lot of different notebooks though, and I understand the frustrations. I can’t help thinking once again that the key differentiator is driver support. Mac OS has the luxury sandbox hardware support whereas Vista is supporting huge permutations in hardware. I suspect that I have solid drivers for my PCs which is why I’m running so smoothly.

    Gavin Miller1:55 AM on August 30, 2008 Reply

  • Your posts were much better when you had a “real” job and was writing about your “real world” experience with mobile tech. I find myself frequenting this blog much less frequently than I used to.

    Kevin’s posts were usually more “fluff” than anything else and haven’t changed.

    Wayne — 2:42 AM on August 30, 2008 Reply

  • Worth noting here that jk is a Microsoft MVP here, he’s on good terms with that company. He’s saying what you wouldn’t expect perhaps from an MVP – that takes some balls, and should be applauded rather than confronted.

    I’ve partially switched to Apple but still find Windows more flexible/capable in my own field (programming). Take for example Xbox programming or even programming for BlackBerry, not doable on a Mac.

    I can’t help but think, though, that what has happened with the iPhone in the mobile sector is a sign of things to come in the PC sector.

    If MS remains distracted by Apple/Google they may get torn apart by both from each end over the next decade. That might put Apple in a position of too much power, which wouldn’t be good. Alternatively we might see some fresh new competitors that imitate Apple’s style (provide HW/SW and target particular industry sectors). Then things would really get interesting. Perhaps Microsoft should just strengthen their OS as a business/engineering offering and start doing HW too (they proved they could execute on this fairly well with the Xbox 360 and their peripherals unit is quite competitive), it may be their best means of survival in the long term.

    Gaurav Sharma — 2:47 AM on August 30, 2008 Reply

  • I think MS locking down a version of their OS and doing there own hardware (likely in partnership with a company) would be a gutsy but good move as long as they did not give their venture significant pricing advantage above anyone else.

    Robt3:16 AM on August 30, 2008 Reply

  • Have used both OS’s over the years. The Apple user interface, while far fom perfect, is vastly superior to any that Microsoft has produced. Apple makes routine tasks trivial and complex processes simple. Microsoft requires a deeper level of involvement by me in system processes which in turn reduces the efficiency of my primary objective(s) in using a computer. That coupled with the constant threat of assault by nefarious 3rd parties means that at the end of any work session I believe I’ve accomplished more with less stress on OS X than on XP or Vista. BTW, both are so much better than Diablo on Nokia on which this message was composed! So a definite knowing nod of agreement to James from me.

    Richard Garrett — 3:23 AM on August 30, 2008 Reply

  • When I started a new post I was given a lovely little Acer 6292 Windows Vista notebook. It is small, well built, has a great 7 hour battery life, lots of disc space and 2 gigs of RAM… It should be a great machine…

    However, it simply never works! I can never get it to connect to wireless networks, the hard drive thrashes constantly, it frequently doesn’t wake up from sleep or will not go to sleep (like my 2 year old baby!)

    So, I eventually got the IT department to hook my Macbook Pro up to the Microsoft Exchange server… It works first time every time, I can travel with it and know that my computer will simply work!

    I’m sorry to say it… Vista is a disaster! Even on a GREAT notebook it simply does not work!

    Dion Forster4:08 AM on August 30, 2008 Reply

  • Dear fellow JK-otr writers and readers.

    I am working with windows since 1989 and have stopped having bluescreens with windows XP. I have now 3 IBM/Lenovo Notebooks with windows XP and Vista and NO Problems at all. I -did- do a fresh install on all of them, installed the latest drivers and invested in a real antivirus-solution from kaspersky and NOD32. Here, everything works everytime and everyday. Any “problem” any of my friends have with their PC’s boil down to driver issues (which are NOT MSofts fault), working in admin mode and installing crapware.
    The Mac-People arround me generally have way more trouble with their machines. Not compatible peripherals, frequent need to restart, constant browser-crashes… and clueless “Mac-Experts” unable to help them other than by saying ‘well you need to reinstall’
    Bottom-Line:
    ALL this Apple vs MS talk is completely pointless as it is nearly ALWAYS only PERSONAL EXPERIENCE (except for a lack of apple malware due to lower market-share).

    PLEASE JK if you want to talk about Apple then by all means do so. Tell us wich programms you enjoy using on a MAC and why. What you feel their advantage is over windows based solution etc.
    That way we can learn something from you Mac-loving-folks. But this whole Vista-and MSoft-critisizing is getting realy old. I personaly feel more and more driven away from this site because I just cannot stand these completely unscientific and above all pointless Mac vs PC debates.
    Have a nice sunday y’all

    Maximilian

    Maximilian — 4:48 AM on August 30, 2008 Reply

  • I expect the Macs to work 100%.
    They have a death grip on the hardware/software symbiotic relationship.
    Windows is a software only company (xbox/mice notwithstanding) that should have bought the IBM that became Lenovo outfit to get their own line of kickass rocksolid line of products they could shove the Macs throat and shut up the “256mb or ram” raging pc clone lunatics.
    It is not a queston what is better out of the box. MAC IS!!! – It is a well tailored suit, it is an awesome system. …and it is a niche product.
    Windows? I’m actually amazed this thing works on the horrendous hodgepodge of crapopaluza of discontinued hardware by questionable manufacturers.
    The Operating System has grown to the point where it will be more and more difficult to simply release the software with the expectation of it running smoothly on everything out there.
    So your new windows suit is going to feel more and more baggy looking on your personal frame, unless you visit a tailor.

    MonteVale — 6:48 AM on August 30, 2008 Reply

  • @Dion

    Respectfully, you had some issues but your final comment ‘Vista is a disaster’ typifies many of the ‘discussions’ that take place over the OS. Again, I’ve got to come back to drivers. Is it the fault of MS that Acer supplied a laptop that could not connect to a wireless network? Course not, there must be some underlying hardware/driver issue. Same with the sleep issue. There is some power management issue that must be causing this problem, many laptops use custom power management drivers.

    Anyway, glad you’ve got a solution that works for you, which is what it’s all about.

    Gavin Miller7:13 AM on August 30, 2008 Reply

  • You know, I have been hearing this “it is a better user experience” argument since the first Mac came out. Problem is, if it really was such an objectively superior user experience, there should be a clear and measurable productivity increase in businesses using Macs, as opposed to businesses using PCs. Funny thing is, I have worked at a lot of studios and design houses, some all Mac, some all PC, all doing the same sort of creative work, and I have yet to find any quantifiable productivity or ROI advantage to the Mac. As far as I can tell, it is entirely a personal preference issue, that has absolutely no bearing on the profitability or productivity of a company. That tells me that the claims of a clearly superior user experience on the Mac are nothing but subjective statements of personal preference masquerading as studied fact.

    Not that you really care, but I also have to add, you have just lost a reader of your site. There are a million blogs on the planet that will keep me up do date with what new apps are out for the iPhone, and the minutia of the iPhone’s newest firmware, while lecturing me about how a puppy is slaughtered every time someone boots Vista. I don’t really need to bother coming here to get more of the same predictable blogger “I love Apple because it just works” groupthink. I came here to get interesting information about mobile computers. That seems to be less and less of a concern on this site, at least until Apple comes out with a tablet. If I am looking for gushing praise of the iPhone, excited articles every time a new app is added for the iPhone and unsupported vague comments about how horrible Vista is, I can go to Gizmodo, Ars Technica, Engadget, Think Secret, or Digg. I don’t need to bother coming here to read a reworded version of the same stories.

    Why is it that the instant someone’s full-time job is to give their opinion, they suddenly don’t have anything to say that is any different than everyone else getting paid to give their opinion? Is it that you all just spend too much time together, so all end up sounding the same, or is it because once you are getting paid for your opinion, then you can also get paid to have a specific opinion?

    L. M. Lloyd — 12:26 AM on August 31, 2008 Reply

  • I think L.M. Lloyd makes at least a couple of good points; 1) are there studies which demonstrate quantifiable differences (OS X vs Vista/XP et al)?, and 2) (inferentially) who’s responsibility is it that, because of modest innovation and so much “me-too” mentality there is very little to write about in the world of MS and related hardware?
    JK on the Run continues to be a favorite stop for me and I urge L.M. to reconsider. I am a big fan of the podcast, too. These guys are not hard edged cynics, but instead just three (of my) friends talking about mobile tech in a casual way with good nature and humor.

    Richard Garrett — 5:16 AM on August 31, 2008 Reply

  • L.M. Lloyd… you are guilty of leaping to conclusions as much as anybody else. You criticize this blog as being opinionated and therefore less credible, but do not check out the information available before making assertions. You claim there are not studies out there comparing Mac vs Windows, and yet a Google search turns up at least:
    http://www.it-enquirer.com/main/ite/more/pfeiffer_report_mac_windows/

    Whether or not the study is flawed or not is not the question: the fact remains that such studies do exist, and we can interpret them.

    We all have our preferences for OS, hardware, heck, even life in general. If you don’t like what you read here, well, that’s good for you. What I cannot stand however is how respondents to JK’s post somehow self-righteously declare that because in their own *anecdotal* experience they disagree with the original author’s viewpoint, the result is that the original opinion expressed must therefore be invalid or diminished.

    Ozone — 5:39 AM on August 31, 2008 Reply

  • Let it be known that I highly respect your experience and value your knowledge when it comes to mobile technology.

    But a 1400 word rant?

    Tell me you’re not getting too old for this.

    “I don’t want to have to tweak Vista any more. I’m tired of it.”

    That’s a pretty silly and childish statement coming from someone with your years of experience. When your JOB involves reviewing PC hardware and working with the same, you KNOW you’re going to have to deal with Vista. But the above comment? You might as well be saying you hate your job!!!

    No offense James, but if you can’t take the heat get out of the kitchen. Go sell shoes, that’s a lot less stressful.

    Respectfully yours,

    Luscious — 12:22 PM on August 31, 2008 Reply

  • As far as I am aware the tight Apple hardware/software integration means every apple product is tweaked by Apple. ie: Apple sets up a Macbook Pro differently to a desktop Mac. If Acer, HP et al don’t get their drivers right, or tweak the OS for the best user experience then it’s certainly not MS’s fault. It remains a fact, as far as I am aware, that the Vista is quite capable of a great user experience, vastly superior to XP. It remains up to the manufacturers not MS, to tweak the OS to provide that on their hardware. After all I’m 100% sure if I gave you my tweaked Vista machines you’d have none of the issues you rant aimlessly about.

    For the record I have two Vista machines which have been in sleep only for the last two weeks. AN HP Mini-Note and a tablet PC. No crashes. My iphone has crashed 9 times, all when using Safari.

    And James, I’m a fan but… You better get used to the fact that you are now a full time journalist. Call your self a blogger, writer or whatever you want. But as long as you write for the 21st century media, a journalist you are.

    I wonder how Vista would run if MS built a complete hardware/software solution like the Mac?

    Gordon

    Gordon Cahill7:07 PM on August 31, 2008 Reply

  • “nor do most people”

    This is why we call you a fanboy JK.

    Nice traffic bait, though.

    vm-0112:34 AM on September 1, 2008 Reply

  • I think the basic premise here is computing environment. JK’s comments are observations. Just like your car or any product you buy, you compare the newer version to others or competitors that also claim to do the same job if not better or easier. I am also “bi-textual”, meaning I use Vista and OS X daily. My Vista machines work perfectly on high end RAM indulged laptops, Just as OS X is also on comparable Mac hardware. OS X Leopard 10.5 has put the Mac’s memory usage almost on par with Vista, as I have had to upgrade my Dual 1.8 G5 Power Macintosh to 4 GB of RAM. Where I am concerned is how these Netbooks with the highly acclaimed Intel Atom processor are coming preloaded with some half-baked Linux solutions or XP; why not Vista?!?!? I have a Fujitsu LifeBook U810 and it came pre-loaded with Vista Business on it and it ran decent to terribly. I reloaded it to XP Pro, and I loved it, but I then loaded it with Vista again and just pretty much turned off anything that could suck the life out of it and it is useful with Vista albeit as ugly as a Windows 95 load. But that is the thing, I have to tweak Vista (basically cripple it) to get it to run on hardware that came preloaded with it. There though part of the blame is fujitsu, if they put 2 GB of ram in the U810 then I wouldn;t complain …. as much (the 800 MHz processoer also makes things SLOW. Don’t get me wrong though I love Vista enough to load it on my IBM ThinkPad X41 that does not support Aero. The funny part is that I think it runs a LOT better because Aero is not supported. When I think about Windows, the Aero adoption is the moot point for me. Windows has been so ugly for so long (compared to Mac OS X) that I still wonder what the point of Aero is for, if not to Rival Quartz Extreme for the Mac. in the Mac its “Aero” interface has functionality, because its simple. You have Expose, on Vista you have Windows+Tab. I find Expose much more useful because it is tied to F key commands as well as hot corners that you choose. Vista Aero Windows+Tab … well keep hitting those keys one of those windows (I usually have almost 18-22 open at one time) will be the one you want.

    In any case there are trade offs, like and dis-likes, but in the end its about the work environment and what these 2 OS’ do to allow that productivity to continue with minimal fuss from the OS or hardware.

    I have been playing with Ubuntu lately but for me its hard to get used to it (reminds me of OS X 10.1) and am not yet willing to totally be detached and plugged into the cloud (apps). I have loaded it and scrubbed the OS off of laptops to reload them back to Vista, but one thing is clear to me – when I am ready to work in the cloud Ubuntu may be the OS I will turn to do so, with OS X right behind it.

    JM — 3:59 AM on September 1, 2008 Reply

  • It’s always astounding how much passion any OS criticism generates. Guys, it’s your money and your choice. It’s also anyone’s rightful opinion whether one likes or dislikes some or all aspects of OS or applications. There is enough tech info out there – I come here to hear real-life accounts of working with gadgets. If someone gets annoyed with something, I’m interested to know. If I have frustrations, I would like to be able to share it with people in good faith, without the fear of someone getting offended and threatening to not visit the site again. I thought James went to a lot of trouble to explain that this post was not meant to be a fan-boy comment.

    Only Windows offers tablet and ink, so there is no contest in my case. If Mac released a tablet, it still would not be enough without all the inkable softwares available for PC. I too find Windows annoying, like an intrusive waiter, and find that OSX offers a more peaceful and slicker interaction. But I choose the tools to get the job done, not to enjoy the operating system environment.

    Kwon — 12:31 AM on September 2, 2008 Reply

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