Multi-touch trackpad on new Macs having problems?

By James Kendrick | Thursday, November 6, 2008 | 9:46 AM CT | 2 comments |

Some owners of MacBook Pros and the new MacBooks are reporting problems with erratic behavior of the new multi-touch trackpad.  They are reporting that not all button clicks are registered as such and that sometimes the cursor goes wonky.  A report has surfaced that Apple claims a software patch is coming soon to fix this odd behavior.  As I have demonstrated I am not seeing any of this odd behavior as my trackpad is working as intended but let’s hope Apple does indeed fix this soon for those affected.  I wonder if some of these folks are resting their thumb on the trackpad while touching it with the index finger?  I am careful to not do that as a multi-touch trackpad will register that as a double touch.

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Comments (2)

  • I have just ordered and received four MacBooks and so far set up two of them. The first seems to respond reliably to clicks of the trackpad, but the second does indeed fail to recognise many clicks. I have not yet unboxed the other two.

    Based on this, I would say yes there is a problem.

    A workaround people could try would be to turn on Tap-click (not the same thing as pressing to click).

    John Lockwood — 4:56 AM on November 6, 2008 Reply

  • The display model at the (non-Apple) store I tried a few weeks ago had one of the bad trackpads. It missed a fair number of clicks (not taps) and was pretty off-putting. I’m glad to hear that this is a bug, not a feature and hope Apple gets this fixed. Chalk this up to “Rev. A = beta”.

    @Jon Lockwood:
    “A workaround people could try would be to turn on Tap-click (not the same thing as pressing to click).”

    I’m a clicker, not a tapper. One of the major reasons I was excited about this new macbook was that it had right-click functionality built into the trackpad (you could click on the bottom right and expect a “right-click” function). Of course I could just learn to love to tap, but it is about as likely as you learning to love Vista.

    Considering the price you pay and the endless stream of Apple ads that champion their perfection, there is no excuse for an Apple product to be released with this sort of widespread malfunction such an essential part of the product.

    ben — 10:38 AM on November 6, 2008 Reply

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