Comments on: Altec Lansing BackBeat 903 Bluetooth Stereo Headset Review

By: Dheerin

Dheerin — Mon, 19 Oct 2009 10:32:21 +0000

Hi Kevin

I am using the Backbeat with iphone (1st generation) on the Software 3.0 version.
Although this pairs with my phone – i cant get the music nor call on it.

Anything i am missing ?

By: Elijah

Elijah — Mon, 19 Oct 2009 03:46:52 +0000

hey thanks alot for your advices i read alot to help me get buy on this site from difrrent shit but after i got my backbeat 903 to take a charge,(thanks to the reset method) i was able to connect it or at least have the phone recognize it but it DOSE NOT WANT TO CONNECT it says “failed ” all big what can i do i have a lg – neon GT365 ………..i have the phone not but a foot away from the head set amnd its failed to connect but it recognizes what cn i do?

By: Marlee

Marlee — Wed, 14 Oct 2009 05:55:01 +0000

WOW, this was my second pair also, and your advice just fixed my problem, what a pain!!! I will never ever buy or recommend this brand again!!

By: couf-

couf- — Tue, 13 Oct 2009 09:26:22 +0000

Hi Liz!

i use them for skype all the time. you just have to go into the skype settings and set the microphone to be the bluetooth mic.

Thanks also to all who recommended pressing the power button when plugging them in to resolve the “don’t want to turn on” problem. i was ready to send mine back until i tried that 30 seconds ago. happily listening to coeur de pirate again

couf-

By: liz

liz — Sun, 04 Oct 2009 16:05:12 +0000

Hi Kevin, have you used them for skype?

I got Altec’s Backbeat 903 to pair up with my macbook pro and listen to music, but I have not been able to get them to work with skype calls.
I can hear people but it seems like there were no built-in mic because
people can not hear me… any ideas? has anyone been able to use it? thanks!!

By: arfarf

arfarf — Thu, 24 Sep 2009 19:33:10 +0000

I called tech support, and they solved this problem. Press and Hold the power button as you reconnect to the live charger. That fixed mine.

By: arfarf

arfarf — Thu, 24 Sep 2009 19:30:14 +0000

I have had two pairs of these headphones. The first set locked up as described above, won’t power on. I swapped them at the store for a new set. The new set ended up with the same problem. Called tech support, and they solved the problem. Press and Hold the power button as you reconnect to the live charger. That fixed it. Also, my power charger prongs pull off the wall wart when unplugged, so I had to make sure I had the charger seated on the prongs.

By: Nick Read

Nick Read — Mon, 21 Sep 2009 01:29:10 +0000

Lindsey – if you use Twitter, send http://twitter.com/altec_bernice a message with your problem. She is the VP of marketing and product management at Altec Lansing and has been helping me with my problem.

Nick

By: Lindsey

Lindsey — Mon, 21 Sep 2009 00:23:26 +0000

I purchased the Altec Lansing BackBeat 903 wireless stereo headset today. I synced with my Iphone 3GS with no problem. Then when I was listening to my music on the phone it was fine. I turned the music off and wanted to make a call but no sound thru the headset. I can hear the tone when I dial the number in the headset, but no ringing or hearing the person on the other end thru the headset. So now I am at a loss as to what to do.

By: Nick Read

Nick Read — Mon, 14 Sep 2009 03:34:54 +0000

My pair does not work with the iPhone 3GS at all! They just aren’t recognised! They worked fine with the 3G, but from the start with the 3GS they were never identified when scanning for devices. I tried a friends 3GS and got the same results.
Other people seem to have them working with the 3GS, so perhaps the headphones are faulty?!

By: JOHN

JOHN — Mon, 07 Sep 2009 01:11:07 +0000

As above previous writer noted, these are also my 2nd set of 906 Backbeats, and this time it worked ONE full battery cycle, and then following a full recharge, the headset simply wouldn’t turn on. I can’t tell if the bluetooth ‘dongle’ works, with that teeny LED. I would love it if someone could tell me why these things are such poor quality…is it b/c most people want to use them with their phones? Anyways, I say stay away from Altec/Plantronics and Logitec on these items…shamelessly poor qual. control. I’m going to check out the Sony bluetooth for ipod next!!

By: Perry

Perry — Thu, 27 Aug 2009 18:07:11 +0000

I just had the backbeat yesterday, tested it this morning, worked fine but as Kevin pointed out, the lowest volume setting is way too loud that I cannot hear anyone around me. I tried lowering the volume on the iphone but looks to be disabled. Not sure if there is a way to make it to a point where the music is just whispering.

By: Del

Del — Thu, 27 Aug 2009 02:39:59 +0000

I bought these from newegg, synced fine, sounded fine…for a day. Then I wasn’t able to turn them on or off. Sent them in for a return (because I love them) and promptly got a new pair. Turned new pair on, synced fine, sounded fine….for a day. Yup, once again, will not turn on or off. Can NOT figure out what I’m doing wrong. I follow the directions to a “T”, but nothing.

If they ever work, they are a great device. I love them and don’t want to play ping pong with newegg, I just want a decent pair that works!

By: Dan

Dan — Fri, 07 Aug 2009 20:41:18 +0000

I had the exact same issue with the iphone. I have the Motorola S9’s now and they work perfectly and fit better.

By: Chuck

Chuck — Fri, 07 Aug 2009 20:15:25 +0000

I just bought one yesterday and it’s going back to the store. I have been using it with my 8830 blackberry. If the phone is more than 3-4 feet from the headset the sound cuts out. I called the company and there was nothing they could do to help other than to tell me to bring it back for a refund.

By: Shawn Low

Shawn Low — Tue, 04 Aug 2009 00:46:57 +0000

Loved the intro. Funny. Great that you show how it works sitting on your ear. So many reviews just show the headset alone. Thanks!