Comments on: Where’d My Google Calendars Go on the Palm Pre?

By: Chad Hamilton

Chad Hamilton — Fri, 11 Sep 2009 19:19:04 +0000

Lucy,

ANy solution yet? I still have the problem.

By: Chad Hamilton

Chad Hamilton — Fri, 11 Sep 2009 15:05:48 +0000

I have the same problem now and I did not change timezones.

How did you do this? Did you just go to the Palm website and under support select manage my device, log in, and then hit Erase Data. It makes me nervous because nothing is mentioned about the rebuild step.

By: Lucy

Lucy — Wed, 09 Sep 2009 04:18:47 +0000

I have had this EXACT problem twice now. I have used the Palm site to completely erase the phone and reset all the data, and the calendar is still blank. The first time this happened, the reset fixed it….this time no luck. I’m bummed!

By: SeanBlader

SeanBlader — Thu, 23 Jul 2009 00:53:23 +0000

I don’t have my Google calendar disappear, I have the entire calendar app fail to load any calendar, be it exchange or Google. So I restarted the phone and opened up the calendar app again and all was fine. Sounds like a memory leak somewhere to me.

By: geekabilly

geekabilly — Tue, 21 Jul 2009 13:45:20 +0000

Hi:

I had this same issue from day 1 with my Pre & G-Cal — did you also notice that you can not add events by clicking on the Pre calendar when this issue erupts?

I had it fixed at one point (reset Pre & create new G-Cal from scratch) but then it returned.

I was also told by Palm TS that this is a known issue with no ETA for resolution — it’s a real drag!

By: TheObserver

TheObserver — Tue, 21 Jul 2009 01:40:24 +0000

I had this problem when I just got my Palm Pre. I spent 1.5 hours on the phone with Sprint tech. I provided the tech with my Google account password and he _WAS_ able to duplicate same issue on his Pre. Then he reported this problem to Palm for review. That was last I heard.

_ THEORY _

I think that this problem occurs when Google Calendar gets corrupted or is not 100% compatible with API. Some recurring events might cause this. I think Palm needs to work together with Google to fix this.

_ WORKAROUND _

Probably not what you want to hear.. the quick fix is to manually recreate calendar events.

Alternate workaround is to export the google calendar to outlook or mozilla firebird, delete primary google calendar and then re-import events back. This might fix it.

Good Luck.

By: tal

tal — Tue, 21 Jul 2009 01:38:41 +0000

Lol James, good positive thinking

By: James Kendrick

James Kendrick — Tue, 21 Jul 2009 00:45:58 +0000

I suspect it was related, and if I’d set the time zone first that may have brought them back without the wiping. I must say, the wiping/ rebuild is nicely implemented by Palm.

By: Nate

Nate — Tue, 21 Jul 2009 00:42:09 +0000

Good. It’s scary stuff when calendars start deleting themselves.

By: Kevin C. Tofel

Kevin C. Tofel — Tue, 21 Jul 2009 00:40:12 +0000

Interesting and ironic. I’m on the same trip and wouldn’t you know I had the same issue appear when I landed in CA? I had the Pre in Airplane mode for several hours during my flights and when I turned off Airplane mode, my Google Calendar data was gone. Same exact issue. I wonder if using the network time zone settings had anything to do with this. And I’ll be curious to see if it happens again after our return flights…

By: Damian Esteves

Damian Esteves — Mon, 20 Jul 2009 23:05:49 +0000

I had this happen to me on my WinMo Sprint Mogul, except they got deleted from both Google Calendar and my phone. This happened several times and then I eventually gave up syncing with Google Calendar. Now I have a Blackberry Curve 8330 and it’s happened twice. No more syncing for me.

By: James Kendrick

James Kendrick — Mon, 20 Jul 2009 22:39:15 +0000

UPDATE: Having palm.com remotely wipe my Pre and rebuild it has fixed the calendar issue. It did a backup and restore of all apps so I lost very little in the process.

One thing I did lose which is annoying is all my browser bookmarks.

Once it came back up my calendar events displayed properly, although adjusted to the local time zone. I found an easy way to adjust that which I’ll share in a tip later.

By: Jack Greene

Jack Greene — Mon, 20 Jul 2009 22:12:46 +0000

I just had some items on my Pre calendar disappear immediately after using FlightView to add a flight to my calendar. My calendar trip event had disappeared on my Pre but remained on my Google calendar. There may be a bug with FlightView and the Pre calendar. Fortunately, when I did a soft reset of the Pre after having canceled the FlightView calendar function, my trip is now back on my Pre calendar. If you have added any trips to your calendar with FlightView, try selecting each of these and then rebooting the Pre. Hope this is of help.

By: banker

banker — Mon, 20 Jul 2009 21:42:23 +0000

Had those problems with iPhone and Apple’s me.com when they launched OTA sync. Which forced me to switch to Google Calendar with Nuevasync and when they got overloaded switched to Google’s own sync. Haven’t had an issue for weeks.

By: Rodfather

Rodfather — Mon, 20 Jul 2009 21:17:18 +0000

I had similar issues. Items were showing up in the monthly view but not in the day or weekly view.

When deleting a calendar in google, it would still show up in the Pre, even after removing the google calendar connection and adding it back.

There were other issues as well.

I did a partial erase and added the google cal back.

There’s a thread on Calendar issues here:
http://forums.palm.com/palm/board/message?board.id=Synergy&thread.id=1668&view=by_date_ascending&page=9

It’s a shame the Calendar app isn’t all that great and buggy at the same time.

By: Eric

Eric — Mon, 20 Jul 2009 21:10:43 +0000

I had this problem on WinMo (HTC Touch) device as well.
Usually a soft reset did the trick.